Expert Troubleshooting for Epson Printer Offline Mac Error
Epson printers are highly functional devices. However, at certain points, users face problems with its operation. A common one is an Epson printer offline Mac error. This issue occurs due to problems in physical connections or Mac settings. You can resolve it through various measures like resetting Mac print settings and removing an extra printer from your Mac device. In this article, you’ll find detailed instructions on troubleshooting this error.
Approaches to Fix Epson Printer Offline Mac
Use these techniques and start using your printer efficiently.
Reset Mac Print Settings
If you have an unstable internet connection, an offline error is bound to occur.
In the Apple menu, tap ‘System Preferences.’
Move to the ‘Printers and Scanners’ section.
Now, right-tap on the Epson printer that shows up.
Select the ‘Reset printing system’ option.
In the subsequent box, input the username and password of your Mac.
Now hit ‘OK.’
Wait till you see the printer list on the screen.
Add your Epson printer via the + symbol.
The printer will come back online.
Eliminate Unwanted Printing Devices
Epson printer says offline Mac error occurs if the same printer is installed numerous times.
Head to the Apple menu.
Choose ‘System Preferences.’
From here, select ‘Printers and Scanners.’
You’ll see a list of printers in this section.
Remove additional printers by tapping on them and choosing the – sign.
Now, configure your Epson printer as the default printing device.
Finally, restart the printer.
Cancel Print Jobs
Excessive print jobs can make the Epson printer show an offline status on Mac. So, clear the printing jobs and reboot the printer.
In the taskbar, double-tap the symbol of the printer.
Press the ‘x’ icon to remove a print job. This button is present beside the job.
Turn off your printing device.
Use a paper clip or a pen’s tip to hold and press the ‘Reset’ button.
It is at the rear of the device.
When doing so, turn on the printer.
Keep holding the ‘Reset’ button.
You will see a warning printing out after five seconds.
At this point, let go of this button.
After five more seconds, a sheet will be released. It will have the factory reset the IP address of your Epson printer.
Re-install Epson Drivers and Utilities
You may find Epson printer is offline Mac error if the product software is not compatible. So, download the latest drivers and utilities combo package from the Epson website.
Download the file in your preferred location.
Use the on-screen instructions after opening the downloaded files.
You will see the ‘Select Your Connection’ screen.
Choose ‘Wireless Connection.’
Tap ‘Continue.’
Go through the on-screen instructions.
In the ‘Select Setup Option’ screen, choose ‘Setup printer for the first time.’
Tap ‘Continue.’
Complete the installation through on-screen instructions.
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