Why does My PC say the Epson Printer is Offline

 Printer offline error is one of the most common issues faced by the users while using the Epson printer. This problem usually occurs when the printer is unable to communicate with the printer, using outdated firmware or drivers.  Fortunately, users can fix the Epson printer offline following some simple troubleshooting steps. If your printer is also showing the offline status and you want to fix the issue, you need to follow some specific set of instructions. The best part is, you do not need any technical expertise to fix the issue. You can begin the troubleshooting by making sure that your printer and computer are properly connected, your printer is online, and reinstalling the drivers.


Why is My Printer Offline?


There can be numerous reasons that may cause your Epson printing device to show offline status. The most common reason for Epson Printer offline error connectivity issues. So if you want to bring your printer back to the online state, you need to make sure that your printer is properly connected to the computer. Several reasons due to which your printer may show offline status are.

 

  • Wi-Fi connectivity errors.

  • Incorrect default printer settings.

  • Printer offline status is selected.

  • Stuck print queue.

 

So here is the answer to your why is my Epson printer offline query. Now you can proceed next and troubleshoot the issue with some easy troubleshooting guidelines.

 

How to Fix Epson Printer Offline Error?

 

Reconnect Your Epson Printer to the Computer

 

The first and foremost thing you need to do to fix the Epson printer offline error is reconnect your printer to the computer. The loose wire or cable connection can be the real culprit causing the printer to go offline. Here are some basic instructions you can follow to establish a secure connection between the devices.

 

  • Check all the connections.

  • Remove the cables and gently reconnect them to their respective places.

  • If any cable is broken or loose, you need to replace them with a new one.

  • Restart the devices.



Set Your Printer to Online Mode


Most of the time the user does not pay attention to the manual offline settings of the printer. These settings are responsible for the functioning of the printer when it is not connected to the network. Although it can create errors while the device is trying to connect online. So if your Epson printer says offline, you can proceed with the steps below to manually set your printer to the online mode.

 

  • Click on the Start button.

  • Go to the Settings section.

  • Click on the Devices option.

  • Scroll down and find your printer icon. Right-click on the printer icon.

  • Click on the' see what's printing' option from the drop-down menu. 

  • Click on your printer tab, choose the printer online option from the list.

 

Your problem will be resolved after this.

 

Clear the Pending Printing Jobs


  • Open the control panel.

  • Tap to open devices and printers.

  • Right-click on your printing device, select the "see what's printing" option.

  • Select all the printing jobs here and right-click on them to remove them.

  • Click on the "use printer online" option.

  • Restart both the devices and begin printing.

 

Reinstall Printer Drivers and Firmware


If none of the above steps help you to troubleshoot the Epson printer offline error, you need to install the printer drivers and firmware. There are chances that you are using the outdated printer drivers and firmware causing the trouble. Visit Epson's official website and download the latest version of printer drivers and firmware for the device.

 

So these are some easy instructions that can help you to fix Epson printer offline errors. If you are still getting the issue, do not hesitate to contact the experts for professional assistance.
Location: United States

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