Troubleshoot your Epson printer offline error

When you set your Epson printer for work, but your computer says it is offline. As a result, you are unable to print your document. 

This is indeed annoying and sometimes even makes you crazy. There seems to be a repetitive problem with users of windows 10 showing printers offline even after they install all required drivers for their Epson printer. If you are one of those experiencing Epson printer offline issues, then look for an Epson printer offline fix. You can start troubleshooting this error by initially checking the hardware device.

Check your Epson printer hardware

1. It is obvious as it may seem, the first and foremost step is to make sure that your printer is on, most Epson models will have some sort of light to notify you of this.
2. If you are making use of a wired printer, make sure that the cable of the printer is properly connected to your system. You should check the connection at both ends to make sure they are firmly seated and check the cable itself for any damages.
3. If you are making use of a wireless printer, make sure it is connected to the network. You can consider checking the wireless connection of your printer by running the printer’s wireless connectivity test. You can follow the below steps to get the printer status/connection report
4. Enter Setup Mode
5. Select Network Setting
6. Select Confirm Network Settings
7. Confirm the connection status
8. Note the IP address of the printer 
9. If you wish to print the status doc, click on Start. Your Epson printer will then print the Printer status page 

Epson Printer software updates 

Now you have confirmed your printer connection, you should check if you have installed updated printer software.

To check your printer software, it is advised to follow the troubleshooting steps listed below-

Step 1 - Disable the security software

1. Search for an antivirus icon in the Window notification area
2. Right-click on the icon and check or options like Stop, Disable, or something similar
3. If you don’t find any such option, open the antivirus program and search for the option to disable or stop the security software

Step 2 - Make the Epson printer your default printer

1. Click Start 
2. Click Control Panel
3. Click Devices & Printer
4. Right-click Epson printer in the list 
5. Click Set as a default printer

Step 3 - Install Windows Update KB3147458

Fortunately, Microsoft has released an update to resolve printer problems experienced by users. This particular update prevents a lot of wireless printers from going offline. Check your computer to see if it has this update installed by following the below-listed steps-

1. Go to the desktop and type window update in the search bar
2. Click on the search bar for an update in the list 
3. In the Update & Security window, select Window update and tap on the Advanced option
4. In the Advance option window, select view your update history 
5. Now the updates will be installed, then look out for KB3147458 in the list
6. If you don’t find KB3147458 in that list, go to Miscrosoft.com and search for the Windows Update KB3147458, download and install it. Restart your computer after installing the update and see if the problem persists
7. When the KB3147458 window update is installed,  be sure to uninstall and reinstall your Epson printer again.

Conclusion

Owning an Epson printer for work is great, however, when you connect it with your system and it says you’re offline, then it can be extremely annoying and frustrating. If you’re experiencing this problem, then it is advised to troubleshoot the problem. Your Epson printer offlinewindows 10 problem will resolve following these above-stated steps.