Epson Printer Won’t Recognize The Ink Cartridge Issue Resolved

Epson printer won’t recognize the ink cartridge? You’ve come to the right place. Read this blog till the end and find out how you can fix your Epson printer easily.

Whether it is our home or workspace, printers are everywhere. Being hardware that prints the output on pages, it is important to take care of it. Printers are prone to issues after all it is just a machine. Epson is a well-established name in the world of printers. But there is a common issue with Epson printers that they won’t recognize the ink cartridges even if you have installed them correctly. This situation could be frustrating sometimes. Imagine you have to print a file quickly and your printer starts behaving ridiculous, it will make you ill-tempered obviously.

Whoa! Enough Stress; Be calm, we have got you covered. Here are a few steps you can take to fix the error.

How To Fix  Epson Printers That Don't Recognize The Ink Cartridge?

a.    Insert One Ink Cartridge at a time

If you are trying to install multiple new cartridges altogether, try installing one at a time. There is a possibility that the error might occur for one of the cartridges and it would be easy to identify the cartridge that is not being detected by the printer.

b.    Open the Print Troubleshooter

The latest version of windows troubleshooter comes with multiple errors fixing options. It could also fix the issue of “Ink Cartridges can not be recognized” by the printer. 

• Press the Windows Key + S to open the search box.
• Search for troubleshooter
• Click on Troubleshooter Menu From Settings 
• Select the Printer option, Click on ‘Run the troubleshooter’.
• Select the desired printer model to troubleshoot, click ‘Next’ and proceed with suggested resolutions.

Troubleshooting The Error “The Cartridge Is Not Recognized By The Printer”

1. Using the pointer (a), determine which cartridge is not being recognized.
2. Ensure if the cartridge is genuine, are the EPSON logo product codes printed on it.
3. Check for cartridge compatibility, if they are correct for your printer model.
4. Check if the yellow tape has been removed from the cartridge. Pull the cartridge out to ensure if it has been removed. If necessary, remove the yellow tape, reinstall the cartridge appropriately.
5. The cartridge is not getting recognized by the printer because the connecting chips are dirty. In that case, remove the cartridge gently that is not being recognized. Keep it on a flat surface. Clean the metal contact chip with the help of a wipe. Reinstall the cartridge gently into the desired socket. Check if the error has been resolved.
6. Check for ink debris or dirt on the gold chip contacts with the cartridge holder. Wipe them with a lint-free cloth. If the ink has dried out, put a few drops of alcohol-based cleaners on the cloth and then wipe out the chips.
7. Reinstall the cartridges’ incorrect slots and position them accordingly.
8. Ensure if the plastic film on the cartridge has been pierced. Re-install the cartridge again. The cartridge will make a clicking noise if placed correctly.
9. If the cartridge is not installed properly, an error light would start flashing. In that case, you need to pull out the cartridge and re-install it again.
10. Download the drivers for the printer and finish the installation of the printer.

Conclusion

By following the above steps you can fix the Epson Printer Won’t Recognize The Ink Cartridge error. If the problem still persists there might be an issue with the cartridge and hence you should replace it with a new one.

Even after cartridge replacement, if you get the same error message. It is possible that your printer has been broken. In this case, you need to get in touch with EPSON customer support for further assistance.