EPSON Cannot communicate with the Scanner | Resolved
Receiving Epson cannot communicate with the Scanner error message on your screen? You’ve come to the right place. Below we have mentioned all the solutions that you need to fix your Epson scanner error. In case you are in a hurry and would appreciate some help, contact our Epson support experts for remote assistance.
How To Fix EPSON Scan Cannot communicate with the scanner Error in
3 Steps?
Given below are the three solutions that work for fixing EPSON cannot communicate with the scanner error. Start with the first solutions and continue to the next until all the issues with your Epson printer are fixed.
1. Update or reinstall the Epson scanner driver on your device
2. Make sure you are entering the right IP address
3. At last, Run Epson Scan with the admin account
Solution 1: Update Or Reinstall the Epson Scanner driver
Most of the Epson errors occur due to issues with printer drivers and as complicated as the issue seems it is not. You can fix such errors by simply updating or reinstalling the Epson
drivers on your device. It can be that the drivers already installed on your device are outdated or maybe you downloaded corrupted drivers. The solution to this problem is updating and reinstalling the drivers from the Epson website. Before you go on reinstalling the drivers, try updating them and check if that fixes your issue. Only if that doesn’t work, you need to uninstall the already installed Epson scanner drivers from your device and then install them again
from the Epson printer website.
If you don’t know how to install printer drivers, you can follow the below steps to install Driver Easy on your device and then let it do it all for you. Using Driver easy you can install the accurate printer drivers for your device. The tool automatically detects your system details and then installs the correct drivers on your device easily.
Now follow the steps below:
1. Download Driver Easy from the web and then install it on your
device.
2. Once installed, launch it, and then click on the Scan Now button
on your screen.
3. Now Driver Easy will scan your computer for any issues with the
printer drivers.
4. Now the tool will show you a list of all outdated or corrupted
drivers, you just need to click on the Update button in front of them. You can
update all the drivers with a single click too but for that, you will need the
Pro version of Driver Easy.
5. Once you have updated the required drivers, you need to Restart
your PC.
Try printing something from your Epson printer to check if the EPSON Cannot communicate with the scanner problem is fixed or not.
Solution 2: Use the Correct IP Address
Epson Cannot communicate with the scanner issue can also occur if you’ve entered the wrong IP address in the Epson Scanner Settings. Check whether it’s the issue and enter the correct IP address if required.
1. First of all, click on Windows and E keys at the same time simultaneously and then right-click on your Epson printer name.
2. Select Properties and copy the IP address from the bottom of the screen.
3. Now open Epson Scan Settings and select Delete your added scanner by clicking on the Delete option under the Network Scanner Address.
4. Click on Add and then Enter the Address option.
5. Paste the IP Address you copied above in the given space and then hit OK>
6. Now under the Epson Scanner Status option on the Epson Scan Settings window, select Test.
If Epson Cannot communicate the scanner issue persists, continue with the next solution.
Solution 3: Run Epson Scan with the Admin Account
If you have tried all the above steps and still experiencing Epson cannot communicate with the scanner issue, then this might be the solution that will fix it all. You need to run Epson Scan with the admin account rights and check if that fixes your issue.
1. Go to the Epson folder and right-click on the Epson Scan.
2. Select Properties and then go to the Compatibility tab.
3. Select the Run this program in compatibility and Run this program
as an administrator option and then click on OK.
That’s all. Now you can try printing something from your printer to see if the Epson cannot communicate with the scanner issue or not.
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